1. Your Consent (PLEASE READ CAREFULLY!)
IN THE EVENT THAT WE ARE REQUIRED TO ACT ON YOUR BEHALF IN CONNECTION WITH THE SALE OF YOUR RESERVATION, YOU HEREBY IRREVOCABLY DESIGNATE AND APPOINT US AND OUR DULY AUTHORIZED OFFICERS AND AGENTS AS YOUR AGENT AND ATTORNEY IN FACT, WHICH APPOINTMENT IS COUPLED WITH AN INTEREST, TO ACT ON YOUR BEHALF AND USE THE DETAILS THAT YOU HAVE PROVIDED US IN CONNECTION WITH THE SERVICE.
2. Which information we may collect on our users?
We may collect two types of data and information from our Users:
a. The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User's use of the site and/or Service ("Non-personal Information"). We are not aware of the identity of the User from which the Non-personal Information was collected. Non-Personal Information which is being collected consists of technical and/or behavioral information, including the User's device screen size and display settings, User's last login, etc, and including aggregated information and data produced, deducted and/or inferred by us, such as statistics regarding Site and/or Service performance and Users' usage patterns.
b. The second type of information is individually identifiable information namely information that identifies an individual or may with reasonable effort identify an individual or may be of private or sensitive nature. ("Personal Information").
Personal Information which is being gathered consists of the User's IP address or other persistent user identifier, and any personal details provided voluntarily by the User. Which may include, without limitation, identification and contact details such as first and last name, phone number and e-mail address and additional Personal Information needed for the purpose of verifying Sellers and Buyers identity, authenticating Reservations and processing payments. Which may include, without limitation, credit card details, bank account details and PayPal account information.
3. How do we collect information on our users?
a. We collect Non-Personal Information through your use of the Site and/or Service. In other words, when you are using the Site and/or Service we may gather, collect and record the information relating to such usage either ourselves or through the services of a third party (as further detailed in Section 9 below).
b. We collect Personal Information which you provide to us in different stages of using the Service:
i. Use of the site: when you access and use the Site, you automatically provide us with your IP address and/or other persistent user identifier.
ii. Signup stage: when you register to our Service we collect Personal Information which will be hosted on your personal Profile (including your name, mail address, phone or mobile phone number etc.). Registration can be done either by completing the registration form, where you will be asked to provide us with the Personal Information aforementioned, or via your Facebook account ("Facebook Connect"). By using Facebook Connect in order to register to the Service, you permit Facebook to provide Escape2 and permit Escape2 to use the aforementioned Personal Information retained within your Facebook account. You may also permit Facebook to provide to Escape2 and permit Escape2 to use additional Personal Information retained within your Facebook account, which may not be mandatory for the purpose of registration to the Service, such as your friends list, image, place of residence.
ii. Buying Reservations: Buyers may use their PayPal account , their credit card, or choose to pay by bank transfer in order to purchase Reservations on the Service. According to the preferred method of payment, the Buyer will be asked to provide us with the relevant Personal Information (PayPal account details or credit card and additional billing details). We will not store these details but only use them to collect the payment from you. Bank transfers should be initiated by the buyer directly with their banking institution using the Escape2 deposit account details on their invoice. All fees associated with bank transfers are settled by the buyer through their banking institution and Escape2 does not collect or receive any portion of the bank transfer fees.
iv. Cash-out after selling Reservations: Sellers may choose a preferred method of payment in order to receive payment they are entitled to, for the Reservation they sold on the Service. According to the preferred method of payment, the Seller will be asked to provide us with the relevant Personal Information (PayPal account details or bank account details). We will not store these details but only use them to process the payment for you
Non-personal Information is collected in order to:
• Use it for statistical and research purposes and for customization and improvement of the user experience on the Service and/or Site.
Personal Information is collected in order to:
• Allow Sellers and Buyers to sell, buy Reservations.
• Provide Sellers with payments owed to them, and allow Buyers to pay for Reservations.
• Operate on behalf of the Seller in connection with the Reservations.
• Allow us to provide registered Users with information related to transactions they made on the Service (including notifications via email or mobile phone regarding the posting of a Reservation on the Site, a confirmation of a Reservation on the Site, the sale of a Reservation, eligibility for Payment, etc.).
• Verify the identities of Sellers and Buyers and prevent fraud attempts.
• Allow us to contact registered Users in order to receive their feedback for using the Service.
• Provide User support, as applicable.
• Use it in the aggregate for statistical and research purposes.
4. Sharing information with third parties
5. Altering or deleting personal information
You may view and change Personal Information hosted on your Profile and profile image at any time, or simply remove your Profile and all Personal Information incorporated therein at any time for any reason through the Site or by contacting Escape2 firstname.lastname@example.org with such specific request. Your Profile will be terminated within reasonable time following your request, and from that date of termination you will no longer be able to access your Profile
6. Direct marketing & advertisements
Direct Marketing: You hereby agree that we may use your contact details for the purpose of informing you regarding products and services (offered by the Company and/or by third parties) which may interest you and to send to you advertisements and other marketing material, transmitted to the e-mail address you have provided to us upon registration to the Site. You may withdraw your consent via sending a written notice to the Company by email to the following address: email@example.com. It is clarified that we are not responsible for the content of said advertisements and the products delivered or services rendered thereby by third parties and you irrevocably and unconditionally agree that we shall not be held responsible or liable in connection thereof.
7. Notifications by Mobile Phone
As part of the Services rendered by us, you may want and elect to receive notifications to your mobile phone. Such notifications will be sent to you on the following circumstances: (a) when booking a room through our Services; (b) when a hotel has confirmed a Reservation you have made; (c) when a room you wish to publish through our Services has been approved for sale by us; (d) when your room has been purchased by a third party. Any of such notices may contain the details of the room.
We take a great care in implementing and maintaining the security of our Service and Site and of our Users' Personal Information. Escape2 employs industry standard procedures and policies to ensure the safety of its Users’ Personal Information, and prevent unauthorized use of any such information, including encrypting information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, we do not guarantee that unauthorized access will never occur.
9. Third party software/service
10. Cookie and local storage
When you access or use the Service, Company may use industry-wide technologies such as "cookies" and Flash (or similar technologies), which stores certain information on your computer ("Local Storage") and which will allow us to enable automatic activation of certain features, and make your Service experience much more convenient and effortless. The cookies used by the Service are created per session, does not include any information about you, other than your session key and are removed as your session ends (usually after 24 hours). It is easy to prohibit the Local Storage. Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash you should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if you block or erase cookies, or change the settings of Flash, your online experience may be limited.
12. Have any questions?